Zenith Bank Investigates Unauthorized Access to Limited Customer Data

Zenith Bank has confirmed that it is investigating an incident involving unauthorized access to limited customer information, including email addresses and phone numbers.

The bank said the incident is part of a wider global cyberattack targeting multiple international organizations across different sectors.

In a statement, Zenith Bank said it immediately activated its incident response protocols, strengthened its cybersecurity measures, and commenced remediation efforts upon discovering the breach.

The bank assured customers that its core banking services and digital channels remain secure and fully operational, adding that there is no disruption to banking operations.

As a precaution, Zenith Bank urged customers to remain vigilant against phishing emails, fraudulent text messages, and unsolicited phone calls. It also advised customers never to disclose their passwords, Personal Identification Numbers (PINs), One-Time Passwords (OTPs), or any other security credentials to anyone.

"Protecting our customers' information remains our highest priority, and we appreciate your continued trust and confidence," the bank said.

Customers seeking further information or assistance were advised to contact Zenith Direct through 0700-936-4842265, +234-201-278-7000, or 0904-085-7000, or via email at [This email address is being protected from spambots. You need JavaScript enabled to view it.](mailto:This email address is being protected from spambots. You need JavaScript enabled to view it.).

Zenith Bank thanked its customers for their continued patronage and reaffirmed its commitment to maintaining the highest standards of security and customer service.